{"id":684,"date":"2007-10-04T03:00:00","date_gmt":"2007-10-04T03:00:00","guid":{"rendered":"http:\/\/bobtherieau.com\/blog\/index.php\/2007\/10\/04\/2007-10-4-happy-customer-service-week-and-mental-illness-awareness-wee-html\/"},"modified":"2018-06-13T01:28:07","modified_gmt":"2018-06-13T01:28:07","slug":"2007-10-4-happy-customer-service-week-and-mental-illness-awareness-wee-html","status":"publish","type":"post","link":"https:\/\/bobtherieau.com\/blog\/2007\/10\/2007-10-4-happy-customer-service-week-and-mental-illness-awareness-wee-html\/","title":{"rendered":"Happy Customer Service Week AND Mental Illness Awareness Week!"},"content":{"rendered":"
\n

Valued Customers!<\/p>\n

It’s no coincidence that these two very<\/a> important<\/a> issues<\/a> are highlighted at the same time. This would qualify as one of our famous Genius! posts (and I think I’m going to tag it as such) but I’m a little too ticked off to make with the funneee.<\/p>\n

Yesterday, our clever but close-mouthed network administrator changed the name of the mail server. A neat idea was hatched to just push out a group policy to tell each workstation the new name, but that didn’t work. I wasn’t informed of any of this. Yay, team.<\/p>\n

No, seriously, I really wanted to hear from each staff member three and four times that their email client wasn’t working. I love it. Adore it, actually. I especially enjoy not being able to point to a solution or have any idea of what’s going on. It’s a real hoot.<\/p>\n

Sure, I had a workaround, but not a real fix. That came much later in the day as an aside to some nonsense I was being asked about. “Oh, by the way, what’s going on with the mail server?” I asked. “Oh, that. Yeah, there’s problems…” Nifty. When would’ve been a convenient time to tell me about it?<\/p>\n

“Man, are you okay? You look a little stressed…”<\/p>\n

– bob<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Valued Customers! It’s no coincidence that these two very important issues are highlighted at the same time. This would qualify as one of our famous Genius! posts (and I think I’m going to tag it as such) but I’m a little too ticked off to make with the funneee. Yesterday, our clever but close-mouthed network … <\/p>\n

Continue reading “Happy Customer Service Week AND Mental Illness Awareness Week!”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[21,9],"class_list":["post-684","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-festival-of-dirt","tag-genius"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/posts\/684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/comments?post=684"}],"version-history":[{"count":1,"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/posts\/684\/revisions"}],"predecessor-version":[{"id":1216,"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/posts\/684\/revisions\/1216"}],"wp:attachment":[{"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/media?parent=684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/categories?post=684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bobtherieau.com\/blog\/wp-json\/wp\/v2\/tags?post=684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}