Valued Customers!
It’s no coincidence that these two very important issues are highlighted at the same time. This would qualify as one of our famous Genius! posts (and I think I’m going to tag it as such) but I’m a little too ticked off to make with the funneee.
Yesterday, our clever but close-mouthed network administrator changed the name of the mail server. A neat idea was hatched to just push out a group policy to tell each workstation the new name, but that didn’t work. I wasn’t informed of any of this. Yay, team.
No, seriously, I really wanted to hear from each staff member three and four times that their email client wasn’t working. I love it. Adore it, actually. I especially enjoy not being able to point to a solution or have any idea of what’s going on. It’s a real hoot.
Sure, I had a workaround, but not a real fix. That came much later in the day as an aside to some nonsense I was being asked about. “Oh, by the way, what’s going on with the mail server?” I asked. “Oh, that. Yeah, there’s problems…” Nifty. When would’ve been a convenient time to tell me about it?
“Man, are you okay? You look a little stressed…”
– bob